Our number one priority is the health and safety of our clients and employees. We are monitoring information from the Centers for Disease Control and Prevention (CDC), and federal, state and local agencies to help ensure the actions we’re taking are in line with the latest CDC recommendations and guidance.
Lobby Restricted to Employees Only
In light of Governor Jay Inslee’s “Stay at Home” order, please know as your financial institution, we are considered an essential service and we will continue processing checks, deposits, lending activity and other functions needed to serve our clients.
Given the concerns around COVID-19, and to help support necessary social distancing efforts, we are restricting lobby access to Pacific Crest Employees only throughout the duration of the Stay at Home order.
Our employees will be working both onsite and remotely. Until further notice, our branch hours will be Monday through Friday, 9:00 a.m. to 3:00 p.m. Please email us at firstname.lastname@example.org or call 425-670-9600 with any questions or concerns.
We will continue to serve clients through our Online Banking and Mobile App. If you have a deposit, you are welcome to mail it to our office directly or call us for further assistance.
We regret any inconvenience this operational change may cause you. We will continue to monitor the status of COVID-19 and make future adjustments as appropriate.
Stay vigilant to protect yourself from scams.
The Federal Trade Commission is urging consumers to be watchful of potential scams attempting to exploit the heightened concern and uncertainty associated with the Coronavirus. To learn more, visit the FTC website.
As a reminder, Pacific Crest will never ask you to provide or verify your full Social Security number or other security information over the phone or email. Know what to look for so you can help stop identity theft and fraud while protecting your accounts.
24/7 access to your accounts
Learn more about our Online and Mobile Banking features, so you can bank 24 hours a day, 7 days a week. Download our mobile app to deposit checks, pay bills, transfer money, set and receive alerts.
Now is the time to enroll, if you have not already done so:
- Personal Banking clients can simply click on the login “Personal Banking” button at the top of this page to begin your self-enrollment.
- Business Banking clients, please call Client Services at 425.670.9600 during our normal business hours, so that we may provide you with the unique Business ID number required to complete your enrollment process.
Locate ATMs near you, including hours of operation and locations with deposit features. Find Now.
Our hearts go out to everyone affected by COVID-19 in our communities, and we hope everyone remains safe and vigilant.