Location & Contact

  Alderwood Business Center
3500 188th Street SW, Suite 575
Lynnwood, WA 98037
ATM Locator
  (425) 670-9600 main
(800) 335-4126 toll free
(425) 670-9688 fax

We are located on the corner of 188th and 36th in the Alderwood Business Center: 5th floor in Suite 575 of the 3500 building.

Hours of Operation

To better serve our clients and help support social distancing efforts, we are asking clients to visit our office By Appointment.  Branch hours are currently Monday through Friday, 9:00 am to 3:00 pm.

List of 2024 Holiday Closures


Show Details

Date Holiday
Monday, January 15 Martin Luther King, Jr. Day
Monday, February 19 Presidents’ Day
Friday, May 24 – open until 2:00 pm Memorial Day Weekend
Monday, May 27 Memorial Day
Wednesday, June 19 Juneteenth National Independence Day
Thursday, July 4 Independence Day
Friday, August 30 – open until 2:00 pm Labor Day Weekend
Monday, September 2 Labor Day
Monday, October 14 Indigenous Peoples Day
Monday, November 11 Veterans Day
Thursday, November 28 Thanksgiving Day
Friday, November 29 – open until 2:00 pm Thanksgiving Weekend
Tuesday, December 24 – open until 2:00 pm Christmas
Wednesday, December 25 Christmas Observance
Tuesday, December 31 – open until 2:00 pm New Year’s
Wednesday, January 1 New Year’s 2025 Observance


Lost or Stolen Items

Lost or Stolen Debit Card

To report a lost or stolen card, please contact our Client Services Team directly at (425) 670-9600 during regular business hours. After business hours please call (833) 933-1681, (812) 647-9794 (International).

To protect you from the possibility of future fraudulent activity, it may be necessary to open a new account. We will work with you and advise you on the best course of action to be taken.

Lost or Stolen Checks

To report a lost or stolen check, please contact Client Services during regular business hours at (425) 670-9600. It will help to have the check number, amount and payee of the last legitimate check written. To protect you from the possibility of future fraudulent activity, it may be necessary to open a new account.

Contact Form

To setup an appointment or send us your questions and comments, please complete the form below. Your communication will be sent to the appropriate person at Pacific Crest Savings Bank.

Please note that this form of communication is not secure. Do not send confidential information such as account numbers, passwords/PINs or Social Security numbers.

    Request Information

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    First Name*

    Last Name*

    Email Address*

    Phone Number

    Please provide a requested appointment time/date or your questions/comments.

    Meet Our Client Services Team

    While we provide many convenient access points for you to bank, our client services group is dedicated to personalized attention. Should you have any questions, we invite you to contact us. Click to see profiles and contact information for our client services team.


    Meet Our Lending Team

    Click to see profiles and contact information for our lenders and lending support staff.


    Media Inquiries

    For media inquiries, please contact

    Kristi Herriott, Firmani + Associates Inc.
    (206) 443-9357

    Career Opportunities

    For career opportunities with Pacific Crest Savings Bank, contact careers@paccrest.com*.

    *Internet email is not secure. Please do not include sensitive or confidential information in your message.