Mobile Banking Update
Our mobile banking app has a new look!
We have updated the Pacific Crest mobile banking app, which will be available on Tuesday, August 25, 2026.
Enjoy a fresh design with your favorite features and tools working the same way you are accustomed to. There is no impact on your banking services, accounts, or personalized settings.
What you need to know:
- Biometric and quick-login features (Face ID, Touch ID, PIN) will be reset. The first time you log into the new app, you will need to enter your username and password to authenticate. You will then need to re-enroll in biometric login. We apologize for the inconvenience.
- If you don’t know your username and password, please tap “Forgot Username or Password” and follow the instructions. You will need your account number.
- Automatic updates: If you have automatic application updates turned on, no action is needed.
- Manual updates: To ensure you are on the latest version, check for updates in the Apple App Store or Google Play Store and update your app when prompted.
We hope you enjoy the refresh, and thank you for the opportunity to serve you!
If you have any questions, please reach out to our Client Services team at (425) 670-9600.
Mobile Banking App Directions
Download the Pacific Mobile Banking App. Visit the Google Play or Apple App Store and search for “paccrest”.
For Personal banking clients, look for the orange “Paccrest” icon when downloading the app.
For Business banking clients, look for the blue “Paccrest” icon.
