Employee Spotlight: Joyce Iacolucci

When Joyce Iacolucci’s friends and family think of her, it’s frequently for her incredible baking skills and the joy she brings to celebrating those closest to her. Recently, she has taken on the role as Pacific Crest’s newest loan processor.

Joyce is a native Californian who grew up in Fremont, California, located in the East Bay region of the Bay Area. She attended Ohlone College in Fremont, then dove headfirst into banking when she was hired as a teller at U.S. Bank. She relocated to Oak Harbor, where she started working at Whidbey Island Bank (now Heritage Bank), as a loan processor. Right when her budding skills for loan processing had come to light, she decided to put her banking career on pause and opened a daycare in order to stay home and raise her two children. Now grown, Joyce’s son is currently serving in the U.S. Navy, and her daughter attends Edmonds College in Lynnwood.

When Joyce returned to banking and lending, she was part of the loan servicing department at Heritage Bank before choosing to take on something new as a credit assistant at the bank’s consumer loan center. Next, she put her mind to sharpening and building on her existing customer service expertise and lending knowledge by drawing closing documents for both consumer and commercial loans.

In the last five years, Joyce most recently served as a funding and processing assistant for Guild Mortgage Company in Bellevue. She decided to take the leap over to the Pacific Crest when an opportunity for growth, new adventure, and the chance to explore underwriting arose – she knew it was the right move and simply couldn’t refuse. At Pacific Crest, she is looking forward to using her years of consumer and commercial banking experience combined with her mortgage and lending experience, channeling it into improving her skills and continuing her career growth.

Hear more from Joyce about working at Pacific Crest:

“On my first day at Pacific Crest, I was comforted by the instant connection that I established with my coworkers – it gave me a firm realization that I belong here. I’m looking forward to being a part of a wonderful group of people and going above and beyond to deliver the best customer service to my clients.”

Fun Facts:

What is an interesting fact about you? Baking is my superpower! When I’m not working, I’m baking. I have been doing so for three and a half years now, I am completely self-taught and for me, baking is therapeutic. I enjoy expressing beauty through my cake creations, and I feel they leave a lasting impression and sweet memory that reminds the recipients of the celebration and love with each bite.