Employee Spotlight: Lisa Rhodes

Lisa Rhodes is a loan processor on Pacific Crest’s lending operations team. Since 1995, she has dedicated her career to serving Pacific Crest’s business clients, investors and homeowners with comprehensive loan processing and customer service.

Lisa joined Pacific Crest nearly 25 years ago at the recommendation of a friend. She got her foot in the door as the bank’s receptionist, but then quickly took a spot on the lending team as soon as the opportunity arose. Lisa was drawn to Pacific Crest’s focus on community, finding that the bank’s promise of providing personalized support aligned with her passion for helping clients achieve their dreams.

As she has grown with Pacific Crest, Lisa has continued to build upon her range of skills, often serving as a cross-functional team member with knowledge spanning multiple departments, including all aspects of loan operations. In fact, seeing a loan through its entire process – from application to closing—is one of the most rewarding aspects of her role. Lisa’s customer-first mentality has made a difference for many clients throughout the community.

Hear more from Lisa about working at Pacific Crest:

I’ve worked with some clients for 10 to 15 years. It’s always nice to hear that people love our community bank because of how accessible we are. When a client gets into a home or secures their investment property, it feels good to know I’m able provide that customer service they appreciate.”

“I feel like in some ways my Pacific Crest family might know me better than some of my friends or family members! I’ve loved being part of this group for so many years, and I know that the service we provide is what keeps people coming back.”

Fun Facts:

What do you like to do in your free time? My family loves visiting my daughter in California, where she’s currently going to college. My husband and I also love being grandparents to our son’s four-year-old daughter. I especially enjoy Sunday night family dinners and game night, even if I can’t always win. Now that my granddaughter is involved in choosing, we play a lot of Candy Land, and my new favorite, Concentration.

What is an interesting fact about your family? I was born and raised in Washington and graduated from Enumclaw High School. I am the youngest of five children, with two sisters and two brothers that all live in the Washington area. My husband and I have been married for 27 years. He coaches varsity fastpitch softball for Kamiak High School, and I still love watching his games and supporting that community, even though our kids have long since graduated.